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RETURNS, REFUNDS, CANCELLATIONS, EXCHANGES AND REPAIRS
As much of profit is donated, I cannot accept returns, refunds, or cancellations. Exchanges within 7 days of receipt for equal or greater value are accepted with the buyer paying all shipping costs. My malas, necklaces, and bracelets are guaranteed for six months from purchase date. If with normal wear and tear, your purchase snaps or breaks, I will restring it at no cost to you with the exception of shipping. My repair policy covers normal wear and tear of the cord, not broken or damaged beads. Restringing services are available beyond the guarantee period for a fee. Contact me for details.
Each design is a unique, handmade creation. With designs that I can duplicate, there may be slight variations from those pictured on this website based on availability of materials. This will in no way take away from the overall design.
MALA, NECKLACE & BRACELET CARE
Malas are delicate by nature. For each design I use the thickest cord possible for the beads being strung. Handle your mala with care. To ensure the utmost durability I use the highest quality silk and nylon available, and hand knot for strength. Over time, however, malas that are loved and worn often can break as the stones rub against the cord.
For Bracelets on shamballa or stretch cord I again use the thickest cord possible for the beads being strung. They should be placed on your wrist and taken off with care, as over stretching the cord over time can cause it to break.
When using or wearing any Karma Mala design, do not get it wet, tug or pull on it, and when not in use, store it in it's protective pouch.
WEARING YOUR MALA
Traditional malas are made with 108 prayer beads. Many of the Traditional Malas have design markers on each side and another design element at the center so they can also be worn doubled, with the use of a pearl shortening clasp. This provides two looks in one piece! From Traditional Malas to Featherweight designs, these malas are both beautiful to wear and functional for meditation.
If you would like to wear your Traditional Mala doubled and shortened, please view this instructional slideshow below. Here is a link to pearl shortening clasps on Amazon.com. Please note that it is not recommended to wear Featherweight Malas doubled in this way. There is more of the cord exposed in these designs, making them more vulnerable to the clasp causing damage to the cord. If you have any questions or comments, please feel free to contact me.